Terms and Conditions


For us to complete your personalised order we require personalisation to be entered into the ‘Order Notes’ section of the order form. Please ensure you type this as you would like the name / initials to appear on the product (e.g Capitalisation where required, all caps, no caps and correct spelling and spacing). We will copy this and no refunds will be given for any errors typed in.

Delivery and Production Time Scales

Our Standard Delivery charge is £3.99 (P&P)

Please allow up to 3 weeks for your items to arrive, we might be able to get them to you earlier than this, but we would not want to disappoint if it does take 3 weeks.

Refunds and Returns

Unfortunately as most of our items are personalised, we do not offer refunds. However if there is a problem with your item, please contact us via the Contact Us page on our website within 7 days of receiving your order.

Please see below some further information about our product variations: